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“Stealth” Team Building
By Bob McGannon, PMP
The thought of “team building” often creates very diverse
reactions from project team members. Many people enjoy the potential
for increased camaraderie and getting to know more about their peers.
Others have a very negative reaction - rolling their eyes and making
statements like “oh no, we’re going to hold hands and
sing ‘Kumbaya’”. The astute project manager can
prevent such negative reactions by NOT holding team building sessions!
Rather than a team building session, the effective project manager
takes advantage of every opportunity the team gets together to develop
team synergy – a “stealth” approach to team building!
The issue with team building sessions, and their sometimes well
deserved bad reputation, is the artificial scenarios that are created
to try to bring team members closer together. It often works temporarily,
but is usually so far removed from the problems facing the average
project team that any goodwill falls by the wayside when the real
project issues “hit the fan.” Effective team building
comes when a project team is given the opportunity to understand
each member’s style, approaches and capabilities in the work
scenarios the project team faces on a day-to-day basis. The project
manager is the catalyst for bringing this synergy to the forefront
with the project team by capitalizing on “team building opportunities” in
every day project management processes. Examples of these everyday
team building opportunities are presented here.
Hint: Don’t call it team building, as “your mileage
may vary” when you label it that way!!!
Kickoff processes
The kickoff meeting is the first and arguably the most important
opportunity for team building. Many project managers who add specific
team building activities (by name) to the agenda find many key stakeholders “running
for the hills” when the time comes to execute those items.
These opponents of team building may find (or purposefully schedule)
meetings that overlap the team building portions of the kickoff.
One approach to combating this problem is to schedule a “problem
solving session” as part of the kickoff meeting and have a
facilitator manage that agenda item. The facilitator can present
an issue to be resolved or a significant risk to be avoided, and
then manage the meeting in such a way that each stakeholder gets
to present their approach to solving the problem. This allows the
team members to get to see - first hand - each others style, experiences
and approaches. This knowledge – packaged as experience in
solving real-world project problems – can be significant in
helping a team to work together more effectively.
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